Reviews

Our Customers Love Us

At Robinson Heating & Air, we’re proud of the unrivaled customer service we provide to each and every customer we encounter. Because we’ve been in business for so long, we strive to make lasting relationships with each residential and commercial client we’ve acquired throughout the years. We look forward to building one with you, too! To learn more about how we’ve gone above and beyond for our customers, browse our past customer reviews.

  • Your two men were professional in every respect. Without question they know their business – and do it expertly.
    I wanted to let you know how pleased I am with my new furnace. Everything has been “as advertised”. Having dealt with various tradesmen over 30 years, I suppose I have seen my share. Your two men were professional in every respect. Without question they know their business – and do it expertly.

    - Dave H.

  • Please accept my thanks for your careful and meticulous installation of the Weil McLain Boiler at my residence.
    Please accept my thanks for your careful and meticulous installation of the Weil McLain Boiler at my residence. The approach that your installers maintained throughout the job is characteristic of a bygone era when workmen regarded their job as a craft, their work as a lasting contribution, and a reflection on their character.

    - Jim S.

  • Great company and they always put the customer first
    They installed 2 ac units and a water heater on our house. Plus additional vents. Four installers worked all day to install the units. Throughout the day they were all very professional had tarps inside to minimize and debris from climbing into our attic. Once everything was installed they tested all the units and then explained how they all worked.

    The install took just over 8 hours then about a half hour to explain everything that was done.

    I would highly recommend them. Great company and they always put the customer first from the person who reviewed our house and gave us the estimate, to the person we talked to, to schedule the install to the installers. Great people!!

    - George M.

  • Ultimate example of a world class family business
    I had a very old HVAC (about 25 years old). For years, Robinson's serviced my system. Although they predicted that the system would fail soon, I did not listen and they dutifully patched it each season. Well, it finally died (for good) and could not be patched. Robinson's walked me through the fatal issue and then advised me on the replacement. Although, this is currently a very busy time due to high temperatures, they worked to fit me in as sooner than I even had the money to pay them, with an eye on the upcoming heat wave. From the people in the office to the technicians, Robinson's is the ultimate example of a world class family business. They are why people seek "family businesses". You can tell they really care about their work and reputation. In me they have a customer for life. You simply can not go wrong by hiring this company.

    - Former Client

  • They are reliable and they are experts at what they do
    Ever since we moved here and it's been over 30 years, we have used Robinson's Heating and Air Conditioning. They are top notch. We have never had a problem. They come in emergencies. We have a contract with them. They come twice a year. They don't need to come more than twice a year. They are reliable and they are experts at what they do.

    - Former Client

  • Fast to the point and got the job done
    One person came to complete the service. It took about an hour and a half for the work to be completed. They were fast to the point and got the job done. They left the area just as it was.

    - Former Client

  • I would highly recommend this company again and again!
    It was the day before the big snow storm of January 2016, and we had no heat. I called a number of places with no success but then called Robinson's, they answered the phone early in the morning and had a technician at our house within the hour. He identified the problem and we quickly had heat again. He was very honest and could have told us we needed a new motor or unit. With the coupon from their website, it only cost us $80. I would highly recommend this company again and again! I know we will need to replace our unit at some point, and when we do, Robinson's will get the call.

    - Former Client

  • I was confident with their work, and very pleased with the new furnace.
    The entire installation process took about 6 hours, and the two crew members were very professional and skilled.  I was confident with their work, and very pleased with the new furnace.  The installers did mis-program the digital thermostat though, and I had to call the service department to come out that same evening.  The service agent came promptly and quickly solved the problem.  Great company.

    - Former Client

  • Appreciate their responsiveness and professionalism
    Provider very helpful, inspects our HVAC system twice a year. Will plan to use them when it is time to replace. I appreciate their responsiveness and professionalism.

    - Former Client

  • They respected my home and went about their business in a professional manner.

    Installed new A/C. It went very well.  They arrived when they said they would and did the job well.  They respected my home and and went about there business in a professional courteous manner.

    - Former Client

  • This is the second time they've done work for me, and it's always been my experience that they do a great job at reasonable rates.

    Preventive maintenance, replacing capacitor and 2 wires.

    A mouse had built a nest inside the control panel, chewed thru wires, and shorted out the capacitor. They fixed it, removed the nest (and the babies :( ) and cleaned it, tested pressures, etc. They charged $163 for the whole thing and didn't even once mention replacing my 17 year old unit (as some other companies have). This is the second time they've done work for me, and it's always been my experience that they do a great job at reasonable rates.

    - Former Client

  • Prompt and courteous

    Robinson's installed a new central air conditioning unit in our rental house to prepare it for sale.

    The installers were prompt and courteous.  They came when they said they would, and were very careful to keep the work area clean, as we had just completely remodeled the entire house including new carpets.  I would recommend this company to anyone.  It was truly a pleasant experience, from the first telephone call to their offices, through the installation of the unit.

    - Former Client